GGoogle
★★★★★
« Super fast delivery, excellent support. 100% recommend. »
Sophie L. · 2h ago
● Review collection · Post-purchase automation
Collect hundreds of reviews, effortlessly.
WhatsApp, SMS, Email, QR Code, RCS. Every delivered order triggers the right sequence, on the right channel, at the right time.
39%average response rate
×30reviews in 30 days
5channels (WhatsApp, SMS, Email, QR, RCS)
★Trustpilot
★★★★★
« Product as described, careful packaging. Great team. »
Thomas R.
✓Avis Vérifiés
★★★★★
« Flawless customer experience. Nothing better out there. »
Karim B. · Verified
GGoogle
★★★★★
« A real pleasure, I recommend to my friends. »
Léa K.
GGoogle
★★★★★
« Super fast delivery, excellent support. 100% recommend. »
Sophie L. · 2h ago
★Trustpilot
★★★★★
« Product as described, careful packaging. Great team. »
Thomas R.
✓Avis Vérifiés
★★★★★
« Flawless customer experience. Nothing better out there. »
Karim B. · Verified
GGoogle
★★★★★
« A real pleasure, I recommend to my friends. »
Léa K.
aAmazon
★★★★★
« Blown away by the quality. Second order already placed. »
Claire M. · Verified
GGoogle
★★★★★
« Order received in 48h. Nothing to complain about, I'll be back. »
Marine P.
✓Avis Vérifiés
★★★★★
« Totally convinced. Easy returns, no issues at all. »
Amélie G.
★Trustpilot
★★★★★
« Nothing to complain about. Serious store, very fast. »
Mélanie V.
GGoogle
★★★★★
« Great! Package tracked to the minute. »
Malik H.
aAmazon
★★★★★
« Surprising quality for the price. Ordered 3 times this year. »
Pierre S.
★Trustpilot
★★★★★
« Perfect service, fast delivery. »
Nathalie F.
✓Avis Vérifiés
★★★★★
« Great value for money. Simple and secure checkout. »
Antoine D.
+500e-commerce brands
2M+reviews collected
4.9/5Shopify App Store
● They build their reputation with Review Collect
● The imbalance you didn't see
2-3%
When you rely on spontaneity, your rating reflects your worst days.
Happy customers move on. Frustrated ones take the time to write. Automated collection reverses this structural imbalance and puts the truth of your service front and centre.
Review Collect multiplies your review volume by 30 in 30 days, while maintaining a 4.9/5 rating.
● How automated collection works
Four steps. Zero manual intervention.
15-minute onboarding. First reviews within 48h. No code, no dev, no daily operations.
01
Connect your store
1-click integration with Shopify, WooCommerce, PrestaShop or Magento. No code required.
02
Activate your channels
WhatsApp, SMS, Email, QR Code, RCS. Multi-language, multi-market, pre-approved Meta templates.
03
Configure the trigger
Post-order delay, Shopify event (shipped, delivered), automatic fallback, tags to exclude.
04
Let it run
Reviews are collected across your platforms. Unhappy customers receive a support option. You never lose a customer in silence again.
● Multichannel collection
The right message, at the right time, on the right channel.
Our algorithm selects the optimal channel for each customer. Where your competitors send a generic email, you orchestrate five synchronised channels.
💬
WhatsApp90%
open rate
↗ Read within 3 minutes
📱
SMS98%
read rate
↗ Ideal with no email
📧
Email45%
open rate
↗ Personalized by AI
🔔
In-app×2,1
reviews collected
↗ At the right moment
9:41● ▪ ▮ ▮
★
Review Collect
✓ Verified Business
Hello Claire 👋
Did you enjoy order #2847? Share your review in 30 seconds.10:02
Did you enjoy order #2847? Share your review in 30 seconds.10:02
Your rating
★ ★ ★ ★ ★
Leave a review
An issue? Contact support
+39%positive reviews on your store
● Smart routing
Every review well handled. Unhappy customers too.
Every request offers two options: publish a review, or contact your team. You solve the problem. The customer decides.
★New customer review
●4–5 ★ · PROPOSAL
Happy customer
Smart redirect: the review is sent to the platform that matters most to you.
●Google●Trustpilot●Trusted Shops●Avis Vérifiés
●1–3 ★ · PROPOSAL
Unhappy customer
Two options offered: share a public review or contact support.
●93% choose support●Zendesk●Email●Crisp●Gorgias
● Triggered by your orders
Launched by your store, not by your teams.
As soon as an order ships on Shopify or elsewhere, the review request goes out automatically, at the right moment.
- ✓
You choose when
Same day, next day, or a week later. The timing that works best for your products.
- ✓
You choose the trigger
On shipment, on delivery, or after a validated return.
- ✓
You exclude whoever you want
A NOREVIEW tag on a B2B, gift or test order, and it's skipped automatically.
- ✓
Loyal customers, smart re-ask
Every 6 months, to keep your rating fresh. Activatable or not.
- ✓
No requests on weekends
We wait until Monday to maximise responses.
- ✓
No online store? A Google Sheet works
One line added = one invitation sent.
1TRIGGER
🛍
Order shipped
Every time an order ships on Shopify, the review request fires automatically.
●INTEGRATIONShopify●TRIGGEROn shipment
2SMART SEND
💬
+3d · WhatsApp invite
Delay matched to delivery cycle, time adjusted to customer timezone, Meta pre-approved template.
●CHANNELWhatsApp●DELAY+3d · 10am●TZEurope/Paris
3AUTO FOLLOW-UP
📱
SMS at D+5
If the customer didn't open WhatsApp, we fall back to a backup channel — without re-contacting those who already replied.
●FALLBACKSMS●CONDITIONNo reply
Scan me👇
Shopify App Store
4,9 / 5 ★
● QR Code · Retail & point of sale
The most underused channel on the market.
Printed on packaging or a receipt, the QR Code captures customers at the exact moment the experience is freshest. One scan, one rating, published.
- ✓
Generated directly from the app
Customise the destination: Google, Trustpilot or smart routing page.
- ✓
No app to download
No account to create. The customer leaves their review in 30 seconds.
- ✓
×5 review volume in-store
Average measured on the first 50 retail customers who activate QR.
● Native integrations
Connected to all your tools. No Zapier needed.
Review Collect connects natively to your e-commerce stack, the review platforms that matter, and the support tools that handle unhappy customers.
● They say it better than we do
Numbers. Not promises.
×18
We went from 40 to 720 Google reviews in 2 months. The WhatsApp sequence does the work on its own.
Claire M. · DTC Beauty
41%
WhatsApp response rate on our last campaign. No other channel comes close.
Thomas R. · DTC Fashion
4.9/5
Customers who have an issue prefer to resolve it than leave a frustrated review.
Amélie L. · Food & Retail
GDPR & Omnibus Directive compliance, built-in by design.
Every invitation is sent only to a customer who completed a verified purchase. Consent managed automatically. Data hosted in Europe. Your reviews are authentic by construction, not by declaration.
● FAQ
The questions you actually ask ChatGPT.
● Get started now
Turn every delivered order into a published review.
15-minute onboarding. First reviews within 48h. ×30 in 30 days.