Question 1

Which channel is most effective for requesting a review?

Accepted Answer

Email remains the top channel with the best open rates in B2C. SMS exceeds 90% open rate but generates more unsubscribes. WhatsApp performs very well in markets where it dominates.

Question 2

What is the best time to send a review request?

Accepted Answer

Between 3 and 7 days after delivery. Early enough for the experience to be fresh, late enough to avoid unresolved issues. Avoid Mondays and weekends.

Question 3

Can I further personalize the message?

Accepted Answer

Yes. Replace [Platform Link] with your direct link to your review page, add the purchased product name if you have it, and adapt the signature to your style. The more personal it is, the better the response rate.

Review Request Generator

Generate your review request message

Frequently asked questions

Which channel is most effective for requesting a review?

What is the best time to send a review request?

Can I further personalize the message?