● Support
Slack
A negative review goes live. Your team finds out the next day. Review Collect sends real-time alerts in Slack so every sensitive review is handled within the hour.
Book a demoWhat you get
✓Real-time Slack alerts: every new review, rating drop or flagged review triggers a notification in your Slack channel
✓Configurable channels: route e-commerce alerts to #reviews-shopify, support alerts to #support, based on your team structure
✓Daily and weekly summaries: automatic recap of reviews collected, average ratings and trends sent to Slack
✓Reply to reviews directly from Slack using native Review Collect shortcuts
✓Compatible with free and paid Slack, 5-minute setup
Crisp
Gorgias
Zendesk